Pharmacy Partner Hub

Everything you need to know about partnering with Script Unlock

Getting Started

Bidding on Prescriptions

Payments & Billing

Working with Patients

Growing Your Business

Compliance & Security

Account Management

Need more help?

Our pharmacy success team is ready to assist with onboarding, billing, or any other questions.

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Pharmacy Partner Hub

Getting Started

What do I need to sign up?

Is there a cost to join?

What types of pharmacies can join?

How long does verification take?

Bidding on Prescriptions

How do I receive prescription requests?

Do I have to bid on every request?

How should I price my bids?

Can I withdraw a bid after submitting?

What if I can't fill a prescription after accepting?

Payments & Billing

When do I get paid?

What are the transaction fees?

How do I set up my bank account?

Where can I see my earnings?

What if a patient disputes a charge?

Working with Patients

How do I communicate with patients?

What if a prescription needs clarification?

Can I see patient history?

What if a patient is unhappy with their order?

Growing Your Business

How do I get more prescription requests?

Can I expand my service area?

How do ratings work?

Can I promote specific medications or services?

Compliance & Security

Is Script Unlock HIPAA compliant?

How is patient data protected?

What are my compliance obligations?

What if I suspect a fraudulent prescription?

Account Management

How do I update my pharmacy information?

Can I have multiple users on my account?

How do I temporarily pause receiving requests?

How do I close my account?

Need more help?

Pharmacy Partner Hub

Getting Started

What do I need to sign up?

Is there a cost to join?

What types of pharmacies can join?

How long does verification take?

Bidding on Prescriptions

How do I receive prescription requests?

Do I have to bid on every request?

How should I price my bids?

Can I withdraw a bid after submitting?

What if I can't fill a prescription after accepting?

Payments & Billing

When do I get paid?

What are the transaction fees?

How do I set up my bank account?

Where can I see my earnings?

What if a patient disputes a charge?

Working with Patients

How do I communicate with patients?

What if a prescription needs clarification?

Can I see patient history?

What if a patient is unhappy with their order?

Growing Your Business

How do I get more prescription requests?

Can I expand my service area?

How do ratings work?

Can I promote specific medications or services?

Compliance & Security

Is Script Unlock HIPAA compliant?

How is patient data protected?

What are my compliance obligations?

What if I suspect a fraudulent prescription?

Account Management

How do I update my pharmacy information?

Can I have multiple users on my account?

How do I temporarily pause receiving requests?

How do I close my account?

Need more help?